Update: Only two weeks later, all of the user decline figures are far worse than I had originally stated (e.g., Band Page is down to 4M users from 31M!)
Facebook just seriously injured their own app developer ecosystem, and they’re poised to finish it off. And they did it on purpose.
Recently, Facebook announced that they would remove the default landing tab for Facebook Pages. They did this while simultaneously introducing Timeline for Pages. Most people probably aren’t going to miss those “like gate” pages where users were asked to like the brand’s page. The move makes sense for Facebook as it forces brands to spend money on the new Facebook ad units that have embedded likes (see below). Brands are understandably upset: getting likes means spending money.
The effects were immediate to one audience. The real doom-and-gloom story is around app developers. Facebook made this announcement at the start of this month. Since then, some of Facebook’s biggest apps have taken a nose dive on traffic. How big? A good example of this is Band Page, which gave artists cool, interactive fan pages with embedded music/videos, rather than the boring old wall. Facebook announced these changes roughly at the start of March. As you can see below, Band Page lost roughly 1/4 of their users (6 MILLION!) in a period of 15 days (yes, the chart is a little weird to read).
And this will only continue as more pages transition to the new format (10 more days until it’s mandatory).
The “default landing tab” was how many, many apps got their traffic on Facebook. The default tab was the first thing new users saw when they visited a brand’s page. This was a way for the page to “message” themselves to new potential customers, and it was very popular for brands to spend money on these apps.
Unfortunately, that party is over.
Check out this comparison on how else the new change hurt an app like Band Page. Here’s a “before” of Taylor Swift’s page, which has yet to convert to the new format:
Notice how it lets you play the music straight from the page and links to their iTunes store (links like this are not allowed on Timelines, btw)? Notice how it “lives” in Taylor Swift’s page as part of a seamless experience? See how you can see a quick list of all the apps the page has?
Snoop Dogg recently updated his page to use Timeline.
Wait. Where’s the link to Band Page? Oh, I found it under that little “2” to the right of his “Snoopermarket” (that’s cute) section…
Check out the installed Band Page app look and feel:
What? Where am I? Where’s his page? That white space you see is exactly as it appears. The app is sitting alone off in its own area.
It might as well live on Snoop’s own website, and I imagine this is exactly the direction many brands will take as this becomes the norm for Facebook apps.
How much does all this hurt these apps? Check out the biggest losers in the weekly app ranking charts:
It is the same story with every major app: stagnated growth in early March followed by a continuous and very steep decline as the month continued. All that jazz about the Ticker and Open Graph hasn’t been enough to stop this decline. I fear what will happen April 1.
Page apps are getting destroyed! This explains the recent shift for Wildfire (reference) and Buddymedia (reference) to becoming Facebook Ad aggregators. These two companies built an empire by being the go-to solution for Page apps and now they’re running away. At least Facebook notified these guys.
Facebook is out to kill page apps, albiet slowly and only after suffocating the ecosystem so the loudest and most deep-pocketed players move to greener pastures (see above two examples). Developers beware. Profile apps suffered a similar slow strangulation followed by a sudden death. When profile apps were killed, we got just over 60 days notice (announced as a footnote Aug 19, 2010 and officially removed Nov 3, 2010).
IPO-Facebook needs to make money, and if there’s companies eating their lunch, don’t expect them to sit back anymore.
After all, Timeline is all about hurting Twitter. Let’s see, it:
- Decreases the ability of “doing stuff” via apps (e.g., self-maintaining content)
- Makes it more embarrassing for a brand to not actively post updates since their page starts off as a wasteland. Thus, it…
- Increases the importance of providing frequent updates and engaging your fans
- Makes it easier to see who’s interacting with a page
Page apps became a casualty because they discouraged page owners from using Facebook like Twitter. Previously, brands could hide crappy walls by having cool apps and a nice splash page with a “Coupon for a like” message. Those days are gone. And Facebook did it on purpose. It’s probably for the best, but as a developer, it still hurts to think about all the blood, sweat, and tears that went into building those amazing Page Apps.